Browse through our choices
of stationery products. You can place orders in the
following 2 easy ways:
Ordering thru the web
site: When ready to order, click on the Personalize
& Buy button (located under each product displayed).
Fill-out the form to specify the text to be put on
your Stationery items. If ordering characters on your
stationery, visit the Characters Catalog section to
select and customize them
(see section below on how to order characters). When you
have made all required submissions to the cart submit
payment to finalize your purchase.
Order by fax or mail:
Download our fax/mail order from
HERE. Follow
the instructions on this form and fax or mail it back to
us.
You can also visit our how
to order guide for more details about ordering.
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Our company is based in the USA. All our
prices are in American dollars. All payments must be in
US dollars (US$). We accept all major credit cards,
debits electronic transfers, and e-check thru PayPal.
Finalized order will be shipped only after we receive
payment for services. Therefore if paying by e-checks,
the check must clear through PayPal before we finalize
the order. We
do not accept paper
check at this time.
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Yes! Cartoons are ALWAYS optional (even when the
posted model for an item is displayed with cartoons.) We charge a small fee of
60 cents per cartoon
persons as their customization requires a little extra
work. This is a one time fee is per cartoon
characters and separate from the price of stationery
items. This means that you can purchase several
different types of stationery items within the same
order, but you are only charged once for the customized
cartoons you order. You just need to tell us which of
the stationery items will display the cartoon persons
(read about
cartoon exceptions above). This method gives
you great flexibility in personalizing each of the
stationery item you order.
For example you can order 1 set of
150 themed labels
for US$9.50, plus 1
note pads for US$10.80. Then you order 3
cartoon persons to put on
your note pad. Your total will be US$22.10 ($20.30 for the
stationery and US$1.80 for the 3 cartoon persons). If
you change your mind and want 2 of your cartoons persons
on your labels too, your order total will still be $22.10.
More over because of the 8 cartoon characters limit, the
maximum you will EVER pay for cartoon characters on any
order (no matter how many stationery types you buy at
the same time) is US$4.80.
*Note:
If you order cartoon persons on your stationery we
always email you proof so that you can preview your
order before we print it (read more about the proofing
process HERE)
Cartoon orders must be added to the cart via an order form different from the one you use to customize your stationery items.
This is done because you are charged per cartoons only
once. and if you order different types of stationery
items, you have the flexibility to pick and chose which
cartoon should go where. to put on where. If you plan on ordering cartoons do the following.
Order cartoons for your stationery items is easy as 1-2-3.
- Go to the
Cartoon Persons section then click on the
category of the character you want to order (e.g.
click on "Woman Cartoon Person" if you are ordering a woman or
teenage girl character)
- Use the handy order form to click & choose
the customization for your look-alike characters
(i.e. click to choose head styles, skin tones, hair
color, outfit styles, pet breed etc.)
- Add your customized character to the shopping
cart. Repeat the process for EACH character to be
placed on your stationery items (you can order up to
8 characters in some selected stationery items).
Once you have added all your customized characters to
the cart, proceed to select, customize and add your
stationery items to the cart (if you have not done so
already).
*Note: If you need to make changes to a character
already submitted to the cart, reset the quart quantity
to zero for that particular character and update the
cart content. Then return to
the Cartoon Person
section to re-customize and re-submit your character
again.
*Note:
If you order cartoon persons on your stationery we
always email you proof so that you can preview your
order before we print it (read more about the proofing
process HERE)
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You can order up to 8 Paper Follies cartoon persons
(this includes pets) on most of our stationery products
(see below list of products for which this limit does
not apply). We fix the limit to 8 because of size
constraint.
The stationery products for which the 8 cartoon
persons limit does NOT apply are:
- Baby Announcements: Limit is 2 cartoon persons
for twins
- Children's Stickers (both rectangular and
round): Limit is 1 cartoon person for 1 child
- All Occasion round gift stickers: Limit is 1 cartoon person per sticker
- Small gift stickers ( size: 2x4 inches): Limit
is 1 cartoon person
- Mini Address Labels (1/2x13/4 inch): No cartoons
*Note:
If you order cartoon persons on your stationery we
always email you proof so that you can preview your
order before we print it (read more about the proofing
process HERE)
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If you are ordering Cartoons Portraits, there is no
need to fill out an order form for each cartoon persons
for that portrait (as you would do when ordering
stationery customized with your cartoon persons). Visit
our
Cartoons from photo section and choose a
package option. We limit the number of cartoon persons
to 30 per cartoon portrait. Then you must email us the
file of the photo, or send us a link to it if it's on a
web site. If you only have the printed version of the
photo, then you must have it scanned then email it to
us. Alternatively you can post the printed photo to us
via regular mail and we'll return it to you along with
your order.
*Note:
If you order cartoon portraits, we always email you
proof so that you can preview your order before we print
it (read more about the proofing process
HERE)
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When designing Paper Follies’ cartoon persons, our goal was to create a signature line of cartoons uniquely stylized while being customizable representations of the real life people they are based upon. In doing so, we chose to have suggestive faces where some features (like eyes, or nose, or mouth) are DELIBERATELY left out while extra details are added to the hair,
body, and outfits. The end result is very original and stylish cartoons in which you can see yourself immediately.
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No. For the moment, we only design our cartoons to be printed on paper
(hence the very low price per cartoon). This means that
if you order cartoons, you MUST order at least one
(1) stationery item for us to print your cartoon (s). If
you attempt to submit an order that contains cartoons
only, the cart may display an error message. Read
HERE on how you can stop this
message and proceed with your order.
*Note:
If you order cartoons, we always email you
proof so that you can preview your order before we send
it (read more about the proofing process
HERE)
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Of course we do. We can customize
any of the stationery items listed as part of our
catalog for your specific needs
(i.e. styles, models, graphic types, etc.) We can also
special orders supplies if the type of stationery you
want is not listed among the types we currently offer.
Just tell us what you want by filling our custom order
quote request
form HERE. We'll contact you promptly
to let you know whether or not we can process your
order. And if yes, we will provide you a reasonable and
competitive quote
about your request (read more about quotes below.) Make sure to indicate the quantity
desired in your custom order from (read more about
order size restrictions here.) For turnaround delivery time on
customized orders, see section above about
time response
on orders.
Important
Notice about custom orders quotes:
- Custom order quotes are non binding
until full payment has been received for the print
job.
- If final payment has already been received for a
job, and the customer wants to change 1 or
more of the job specification, we reserve the right
to request additional payment to complete the job if
required to accommodate the new specifications (s)
- For custom orders cancellation see our
cancellation rules
here.
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Yes. We can send a FREE proof with all
orders. But unless you order cartoons on your
stationery, proofs are optional and you
must indicate that you want a proof
in your order form. Be aware that the proofing
process can add more time to your order processing (2 to
4 days more). However, we recommend all customers to
consider that FREE option as we have a non refund policy
once the order has printed (read more below about
order
errors
and order
cancellations.) If you ordered by fax
or postal mail and requested a proof of your order, we
can email you the proofs to the alternate email address
you provided on the order form.
Important notice about proof
appearance on your screen:
(1) We put a transparent watermark on proof images to protect our work. Rest assured that your order will
NOT be printed with this watermark.
(2) Because each computer monitor interprets color differently, it
MAY happen that the colors in your image proofs are not
EXACTLY the same as the final printed items you receive. This is a normal occurrence on which we have no control.
In addition, those differences are always VERY slight.
Thank you for your
understanding.
Our proof
approval process:
When we send you a proof for preview, it will
be in the form of an image file (in JPG format) embedded
or attached to an email. We will NOT print your order
until we get your approval of the proof by return email.
Be advised however, that the proof approval process can
delay your order if we do NOT get your approval in a
timely manner (read important notice
HERE
on how your spam filters can affect this process and
ultimately order delivery).
Choosing not to
receive a proof (faster processing):
If
you are not ordering cartoons on your stationery, and
are comfortable with your order details as submitted in
the cart, then you can choose NOT to receive a proof.
You order will be processed much faster because we don't
need prior approval before printing. Be aware
however of our non refund policy once the order has
printed (read
order
errors and order
cancellations here.)
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We offer a FREE
electronic proof option on all orders before we print
them (if ordering cartoons with your stationery, you will
automatically receive a proof). The proofing process
takes more time (2 to 4 additional days to order
processing) but it allows you to notify
us of any required modifications to the content of your
stationery. If we email you a proof, we will NOT print your order until you
approve the proof. If you ask for changes after
reviewing the 1st proof, we will email you a
revised proof to review and approve. We can make as many
changes, and send as many revised proofs that you
require until you are satisfied with the proofs.
However if we already printed your order because you
gave us your FINAL approval, or because you
chose
not to receive a proof
(for faster order processing), no refunds or free reprints will be made as
a result of either:
-
Errors that you did not catch or
report during the proofing process; or
-
Errors you made while entering your
order details in the cart and that you did not
notice because you chose not to receive a proof.
We thank you for your understanding of this rule.
As for cancelling your order, please read
here how to cancel an order (providing it has not been printed
already).
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Fees paid for printing services are fully refundable
ONLY if the order is cancelled BEFORE printing takes
place. No fees are refundable in any amount after the
stationery items are already printed. We do not accept
returns or issue refunds on printed stationery items because they are
personalized for each customer.
You can cancel an order at any time
during the proof revision process and you'll get a full
refund on the amount paid. If you have already provided
your FINAL approval on a proof, or if you opted not
to receive any proof, you have up to 24 hours to modify
or cancel your order. After this 24 hours period, the
no-refund rule will apply as printing of your order will
have already started.
If you want to cancel your order,
contact us HERE or
email us immediately.
*Note:
Paper Follies is not responsible for items lost through
shipping.
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If you either placed an order or
submitted your approval/revision on your proof and
have not heard any confirmation from us after 72 hours,
please contact us through our web contact form
HERE. Or email us:
*NOTE ABOUT ORDER DELAYS CAUSED BY SPAM FILTERS*:
We have had issues
on occasion, when after placing their order, customers did not
receive any messages from us (i.e. no receipt
acknowledgement, no email with proofs for their
approval, etc.). In nearly all cases, this happened
because the overly protective SPAM filters used by these
customers' email account was either blocking our
messages, or sending them straight to the customers'
spam/junk mail folder (a folder that often many
people never check). This caused delays in order
processing and of course complaints from customers.
Unfortunately, we at Paper Follies have ABSOLUTELY NO CONTROL on how
your email spam filters
may handle our messages. Only you, the
mail box owner, can help control this.
To
avoid potential order delays and ensure that you receive ALL
Paper Follies' email correspondence after you place your
order, please add our email address "orders@paperfollies.com"
and/or our domain "paperfollies.com"
(without the
quotes) to the list of approved senders and/or domain in your email
filters. In addition, if you do have a spam/junk mail
folder, we also strongly recommend that you check it
often
for messages from "paperfollies.com"
AFTER you placed your
order for just in case.
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When you place an order you should
immediately get a receipt notification containing your
order details.
Order processing & delivery turn
around time if you DO NOT request a proof
If
you selected the standard FREE delivery option (delivery
within the US only), please allow us about 2 weeks (it
most often takes less) to process, print & ship your
orders. If you select Priority or Express shipping, this
time will be reduced by 3 to 5 days (based on the
delivery option selected). If you live outside the
US, delivery time (standard or Express) will vary.
Please read section about
shipping fees and postal delivery time
for further details.
*Note:
Not ordering a proof reduces turn around time but be
aware of our
non-refund policy here)
Order processing & delivery turn
around time when a PROOF MUST BE PROVIDED before
printing
If we need to send you a proof for
your approval, we will email it to you within 72 hours
(this waiting period can slightly vary depending on our
order load) for your review. We will NOT print
your order unless you submit your approval of the
emailed proof (read
here
very important information on issues that can delay the
proofing process therefore your order). After we receive
your FINAL approval on a proof, please allow us up
to 10 days to process, print & ship your orders
(though it most often takes less time than 10 days). If you
select Priority or Express shipping, delivery time will
be reduced by 3 to 5 days (based on the delivery option
selected). If you live outside the US, delivery
time (standard or Express) will vary. Please more about
shipping fees and postal delivery time
here.
*Note:
Stationery orders that include cartoons
always
require proof approval. Therefore, they always
have a longer turn around time.
If you placed a
custom order
and requested a stationery type different than the types
we currently offer, turn around delivery time may be
longer if we have to special order some supplies or
services before printing. We will advise you by email
about delivery time of your custom order.
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Cost of shipping and delivery time
varies based on the delivery option you choose and on
the destination country. Estimated delivery time listed
on the table below is based on the schedule/timetable of
the United States Post
Office, which is the mail carrier that we use.)
|
Delivery Type |
You pay: |
Estimated Delivery Time after
order processing |
|
Standard postal
delivery to US addresses: |
$0 |
up to 10 days* |
|
Priority Mail delivery to US
addresses |
$5.50 |
up to 4 days |
|
Express Mail delivery to US
addresses |
$15.50 |
Next Day |
|
Standard International Delivery |
$5.50 |
Varies per country** |
|
Express International Delivery |
$35 |
Varies per country** |
* There
is NO EXTRA SHIPPING FEES FOR STANDARD DELIVERY if the
delivery address is in the USA.
**Upon request, we'll email you an estimated delivery
time by email once the package has shipped
Please use the shipping calculator
provided in the shopping cart to calculate your shipping
fees based on the services required (e.g. USA Standard,
USA Priority, International standard, or International
Express). Please keep in mind that USA-Standard $0 (free
delivery) is valid for delivery addresses within the USA
ONLY. Thank you for choosing the appropriate option in
the cart.
If you choose PRIORITY/EXPRESS delivery
in the shopping cart when placing your order, we'll will
rush your order.
*Note:
Paper Follies is not responsible for items lost through
shipping.
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We ship to Paypal supported countries
only. To see a list of countries where Paypal is
accepted as a method of payment click
HERE. But remember: All payments must be
remitted in US dollars and additional shipping fees
apply to international deliveries (see sections about
delivery fees and
order size restrictions). Please use the shipping calculator
provided in the shopping cart to calculate your shipping
fees based on the services required or the destination
country.
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Paper Follies is a small company that specializes in
small orders (generally for personal use). This allows
us to give premium personalized service to ALL our
customers. On occasion, we can accommodate larger order
sizes of certain items however with some limitations due
to capacity restrictions. If ordering in quantities
significantly larger (or smaller) than the maximum (or
minimum) listed quantity of an item, use our custom
order form to describe what you want and the
quantity.
*Notice about international
orders (delivery outside the USA) : Due to
custom regulations, further restrictions/limitations may
apply to the quantity of items to be shipped outside the
USA
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We want your shopping experience with us
to be super safe. Our site is secured by an encryption
code that ensures that our domain control has been
validated by an independent authority. When you go the
shopping cart to complete your transaction you will see
a "https://" prefix in the URL and a key or padlock icon
in your browser's status bar. This is the sign that you
are in a secure area. Transactions between your browser
and our site are always 128-bit encrypted and secure.
Your sensitive information remains private.
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Not a problem. You can make purchases
via Paypal using your credit cards and/or electronic
checks without having to open a Paypal account.
However, if you are paying your order with a
Paper Follies gift certificate (issued by Paypal), you
MUST have Paypal account. Read more about
gift certificates here.
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Yes! If you want to send a Paper Follies gift you
have the following 2 options:
- Buy a PayPal / Paperfollies gift certificate for the
recipient. S/he can purchase the items her/himself using
normal procedures and use the code of the gift
certificate at time of payment through Paypal.
*PLEASE NOTE: The recipient MUST have a Paypal account
to use and redeem the gift certificate. Signing up for a
personal Paypal account is totally free. Read more
here.
- Purchase the item(s) yourself and indicate the name
and shipping address of the recipient (be advised that
shipping fees will apply based on the
destination or delivery type). We will add a gift note to the
delivery package.
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If you get the message "ERROR! Return to site to complete order"
when using the cart, it is probably because you ordered
cartoons WITHOUT ordering any stationery items. In that
case, you must return to
www.paperfollies.com to order at least one (1) stationery
item for us to print your cartoon on (read more on why
you get this message HERE).
If you have any other problem with our cart or order,
email us at the address below:
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Sorry, at the moment we do not send out free
catalogs, brochures, or product samples. For a complete list of our
standard products, visit our
products category main
page or our custom order quote request form
. To order via fax or mail, please
download a copy of an order form
here. We
are always in the process of revising our product line.
Keep visiting our web site for any
new additions or any special
we may have on our already great prices.
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We certainly do. You can read the full
text here => Legal
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Paper Follies and StickerFollies are the
same company. When we first launched this website, we
trademarked our cartoon characters and stationery lines
(comprised mostly of stickers and self-adhesive labels)
under the name of Stickerfollies, However as our product
line quickly grew, we decided to switch the name to
Paper Follies which better reflects the variety of items
that we now offer. Read more about Paper Follies /
StickerFollies history in our About Us section
HERE.
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Submit an information request form via
the CONTACT US
section of this web site or email us (see contact email
below) with your question
and/or comment.
Thank you.
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